You do not have to create an account with us to place an order, but by registering with GripGrab, you will be able to view, track, and manage your orders. You will also be able to store your payment details on our secure server, which will make future purchasing easier.
Secure Payment Processing
All payments made on the gripgrab.com website are encrypted using state-of-the-art secure technology and your card details are not retained or visible to GripGrab employees.
We accept the following payment types:
Your payment will be fulfilled when your order is shipped. For PayPal payments, your payment will be fulfilled when the order is placed.
The amount debited from your payment card will never be higher than the amount you have authorised.
Promotional Codes and Gift Vouchers
If you are using a promotional code, please enter it in the promotional code box on the basket checkout page. The discount will be automatically calculated. Promotional codes are for one-time use only and may not be used in separate orders or applied to different products in the case of an exchange.
If you have a gift voucher, please enter the code in the box on the checkout page and it will automatically calculate your discount. Once purchased, gift vouchers are non-refundable.
Errors and Omissions
In the case of errors or omissions on the website, GripGrab reserve the right to refund your order prior to the goods being sent.
GripGrab reserve the right to cancel any order if the product is no longer available. No compensation will be paid in such cases, but customers will be notified and reimbursed for the full cost of the order.
We do our utmost to ensure that images, descriptions, and specifications of all GripGrab products are correct. The colours shown on the website are a close representation, but slight variations in the actual product colours may occur due to different screen resolutions and browsers.
You will receive an email to confirm that we have received your order. If you have a problem processing your payment online or are not certain if your payment was successful, please contact us at firstname.lastname@example.org
Prices are quoted in Euro (€) including Danish VAT (25%). Local import duties may be payable by the recipient on receipt of the order.